Technical Support Department
Admin Building, Ground Floor
Technical Support Department
The technical support department is one of the most important units in the college, which provides all kinds of technological facilities which lead to improving the teaching environment for students and faculty members. Also, the department oversees the challenges people are facing in the technical field and provides suitable support and solutions.
TSD Mission
To provide students, faculty and staff with the required E-services that improve the quality of teaching environment, help them to use the provided services effectively, solve the related technical issues and continue updating the used technologies.
TSD Vision
To contribute on building an effective teaching environment for students and faculty members by providing technical services that keep pace with continuous technological developments.
TSD Responsibilities
HoD Responsibilities
Supervising the college system and resolving system issues.
managing and updating firewall system.
Managing and renewing software licenses and contracts.
Following up with government and private institutions.
Managing Edugate with all services for both students and faculties.
Resolve network and telephone issues.
Supervising backups and disaster recovery system.
General supervision for technical support department.
Engineer-1 Responsibilities
Supervising audio systems and preparing the required devices for the events.
Managing servers, server rooms and fingerprint system.
Managing and renewing Plagiarism Check system
Managing photocopier's system, changing toner and resolving related issues.
Supervising computer labs and projectors.
Provide desktop devices and solve related issues.
Engineer-2 Responsibilities
Creating accounts for students and staff (Microsoft, Active directory, edugate, E-learning, MyQ).
Printing college identity cards for students and faculties.
Sending updated students data to MOHERI.
Managing and updating advertisements and instructions in the college screens.
Regular backups for the systems used in the college.
Managing and updating the website.
Our Team
Engineer-1
(+968) 2405 1006
fatma.alanaamani@ocmt.edu.om
Engineer-2
(+968) 2405 1007
aalhooti@ocmt.edu.om